The coronavirus pandemic has forced organizations to shift to remote working. In-person staff meetings and client consultations have been replaced by video conferences. Live conferences and networking events ha...
Thought Leadership piece with Paul Boyer, Managing Partner, Ancero When we get a call from a small business about an aging, premises-based phone system, we can usually predict how that conversation will go. Alt...
According to the annual State of Remote Work report from Buffer, 99 percent of respondents said they want to work remotely at least some of the time for the rest of their career. 95 percent encourage others to ...
“I don’t need a contact center. My business is too small, and I don’t have my own agents.” “Customer service drags down productivity and costs me revenue. I’m better off spending as little as possible.” These s...
Thought Leadership piece with Paul Boyer, Managing Partner, Ancero When I speak with business leaders, one of their biggest concerns is what to do with their data. More than a technology concern, this a serious...
Last year, we at Ancero announced that we had earned the System and Organization Controls (SOC) 2 Type II certification that covers all of our facilities, business processes, and cloud services. The SOC 2 Type ...
When companies contact us about our cloud solutions, we commonly discuss their concerns about managing complex IT environments, controlling costs, and using technology to improve how the business functions. How...
With about three-quarters of all companies using at least one cloud-based application or storage service, cloud adoption is a matter of “how,” not “if” for small businesses. As more and more workloads shift to ...
Resolving to fix something or do something better in the New Year is an important first step. But if you expect to accomplish your goals, you need a plan. When it comes to data protection, the perfect storm of ...