According to the annual State of Remote Work report from Buffer, 99 percent of respondents said they want to work remotely at least some of the time for the rest of their career. 95 percent encourage others to ...
“I don’t need a contact center. My business is too small, and I don’t have my own agents.” “Customer service drags down productivity and costs me revenue. I’m better off spending as little as possible.” These s...
With about three-quarters of all companies using at least one cloud-based application or storage service, cloud adoption is a matter of “how,” not “if” for small businesses. As more and more workloads shift to ...