In a previous post, we discussed what digital transformation is and what it is not. More than a technology upgrade, digital transformation is about rethinking and adapting how a business functions. The goal is ...
MOUNT LAUREL, N.J. (August 20, 2019) – Ancero, LLC, an IT company in Mount Laurel, is marking its 20th year of changing the technology landscape for small and medium businesses by introducing new cloud computin...
Digital transformation is one of those buzzwords you hear at conferences or read about in industry publications. Companies and executives try to impress their colleagues or outdo their competitors by touting di...
There was a time when the only way for customers to have questions answered was to make a phone call. Beginning with the receptionist, customers would be passed from person to person, repeat the same informatio...
The phone system in Upper Township, New Jersey used to be a bit of a sore subject. Static, interference and dropped calls were common with internal calling between departments and township buildings, as well as...
When a customer calls your organization, they don’t always need to speak with a human. In many cases, a self-service option that allows customers to quickly find accurate, current information is far more conven...
The date has arrived. January 14, 2020, Microsoft officially pulled the plug on standard support for one of its most popular operating systems ever. Windows 7 has enjoyed a great run. Since becoming publicly av...
The cloud has always been a natural fit for small- to medium-sized businesses (SMBs). Accessing applications and data in the cloud is far more cost-efficient than building, managing and maintaining on-premises ...
Secure access to apps, desktops and data from anywhere, anytime, on any device The world of work is changing and chances are most businesses have already made adjustments to their workforce because of the prove...