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Managed Services News & Events

What is included in managed IT services?

The Ancero proactive approach to IT management enables our team of technical experts to spot potential network failures before they happen, so you’ll experience increased network uptime, greater productivity, and enhanced business continuity. Our Network Operations Center is located at our headquarters in Mt. Laurel, New Jersey so our certified staff will be there to support all your IT needs.

What are Managed Services? It is the outsourced daily management of an organization’s computer network to a Managed Service Provider (MSP).

The Benefits:

  • Proven IT services that are cost effective
  • Controlled IT costs through predictable IT budgets
  • 24×7 monitoring to head-off problems
  • Qualified, service-oriented IT professionals
  • Protection against security threats to enhance your business continuity
  • Helpdesk 24 hours a day, 7 days a week
  • Access to today’s technologies that will benefit your business
  • SOC 2 Type II Certified in the trust principals of service and availability

Why do I need managed IT services? Below are reasons or question for an organization to consider:

  • Are you having any ongoing IT problems never get resolved?
  • How do you currently monitor your network?
  • How are you notified of critical alerts to your network?
  • Do you use an outside IT company for support, or do you have an internal IT resource?
  • Do failures occur without notice?
  • Are the employees frustrated with their IT resources?
  • Does it take multiple tries to resolve issues due to a lack of expertise?
  • Is downtime affecting the company’s productivity?
  • Are back-ups regularly tested and working?
  • Does your company have a voice and data recovery plan in case of an extended outage?
  • How sensitive is your business to security threats or compromises?
  • Does your organization need to meet compliance issues or standards?

Ancero provides full service or selective IT solutions in two distinct ways:

Outsourced support for companies without a dedicated IT department
serving as professional support to streamline existing IT departments.

The reliability of an IT system can make the difference between an utter catastrophe and a small bump in the road. To maximize the level of productivity across an organization a network must be engineered, proactively managed, and serviced by experts who can ensure that vital operations, such as business line applications, will continue to run efficiently and effectively. A regularly maintained network means fewer failures, savings on support costs and reduced exposure to security risks.

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