utility-voip-powered-by-ancero-logo

Utility VoIP Customer Resources

We hope you find this collection of resources a valuable addition to your Utility VoIP service.

For Customer Support call 856.210.5800 and select option 1

Or you may submit an online support request HERE

SUPPORT RESOURCES

Ancero Support and Service Escalation Chart

Yealink IP Phones Quick User Guide + Voicemail Setup

Poly Media Phones Quick User Guide + Voicemail Setup

Polycom 2019 Phones Quick User Guide + Voicemail Setup

Utility VoIP Quick User Guide for the UC Client

Utility VoIP UC Client Installation + User Guide

Utility VoIP SMS for UC Client User Guide

Utility VoIP UC Client Administrator Guide

Utility VoIP Mobile Application FAQs

Utility VoIP Mobile App Installation + User Guide

Utility VoIP Mobile App Quick User Guide

Contact Center Implementation Process Guide

Poly VVX Business IP Phones

Online Poly VVX User Guide contains information for models: 150, 250, 350, 450

Yealink T42S Phone User Manual

Quick start guide and user features for the Yealink SIP-T42S phone

Yealink T46S Phone User Manual

Quick start guide and user features for the Yealink SIP-T46S phone

Yealink T48S Phone User Manual

Quick start guide and user features for the Yealink SIP-T48S phone

Yealink T53/T53W User Manual

Quick start guide and user features for the Yealink SIP-T53 & T53W phones

Yealink T57W Phone User Manual

Quick start guide and user features for the Yealink SIP-T57W phone

Yealink T54W Phone User Manual

Quick start guide and user features for the Yealink SIP-T54W phone

Are you on the UV list?

Ensure that you receive the latest updates about your Utility VoIP service. Submit your email here.

VIDEO RESOURCES

Featuerd Products

Yealink Video & Conferencing Solutions including Zoom Rooms

Poly VVX 350 Business IP Phone

Algo SIP Endpoints for public address, visual and audible alerting, and door intercom

Poly Trio 8500 Smart Conference Phone for Mid-Size Meeting Rooms

Add New Services to your Utility VoIP

Contact Center

A modern contact center solution that goes beyond phone calls to enable omni-channel communication.

Voice to Text

Take Advantage of this highly useful, time saving tool. Transcribed voicemails sent via email or SMS.

IVR

Add Integrated Voice Response for automated broadcasts, surveys, appointment reminders and more.

SMS

Send and Receive Text and MMS from a Business Number by adding SMS