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small business

ModernCC_blog
Cloud Contact Center Utility VoIP

Hello, Small Business. Meet the Modern Contact Center.

“I don’t need a contact center. My business is too small, and I don’t have my own agents.” “Customer service drags down productivity and costs me revenue. I’m better off spending as little as possible.” These s...

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Cloud News & Events

3 Cloud Trends Small Businesses Should Know in 2020

With about three-quarters of all companies using at least one cloud-based application or storage service, cloud adoption is a matter of “how,” not “if” for small businesses. As more and more workloads shift to ...

creepy woman crawls out of computer screen
Data Protection Security

Terrifying Tales of Sinister Cybersecurity Threats

Slasher flicks. Supernatural encounters. Halloween baking challenges. There’s enough spookiness on TV leading up to Halloween to keep you from sleeping for a week. But they don’t even come close to the real-wor...

Woman works on computer at home
Cloud Security

The 3 Cs that Make Cloud Workspace a No-Brainer for Small and Medium Businesses

Launching Ancero Cloud Workspace as we celebrate our 20th anniversary in business was no coincidence. We believe so strongly in the cloud and this particular platform as game changers for small and medium busin...

digital transformation
Cloud

What Digital Transformation Is and What It Is Not

Digital transformation is one of those buzzwords you hear at conferences or read about in industry publications. Companies and executives try to impress their colleagues or outdo their competitors by touting di...

contact center
Cloud Contact Center Utility VoIP

Contact Center is a “Must Have” for Small Businesses

There was a time when the only way for customers to have questions answered was to make a phone call. Beginning with the receptionist, customers would be passed from person to person, repeat the same informatio...

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