Phone systems have been an essential part of business communications almost since the invention of the telephone. When traditional analog PBX systems were replaced by VoIP solutions in the mid-1990s, businesses...
“I don’t need a contact center. My business is too small, and I don’t have my own agents.” “Customer service drags down productivity and costs me revenue. I’m better off spending as little as possible.” These s...
The cloud has always been a natural fit for small- to medium-sized businesses (SMBs). Accessing applications and data in the cloud is far more cost-efficient than building, managing and maintaining on-premises ...
We’ve added Voice to Text transcription to our Utility VoIP service! Reading messages instead of listening saves time and avoids noisy distraction. With at-a-glance convenience you can efficiently hone in...
The many benefits of switching to a VoIP system from traditional telephony are why it has become widely adopted by businesses everywhere. But since most businesses view the switch to VoIP as just an upgrade to ...