Thought Leadership piece with Dana Keane, Utility VoIP Product Manager Companies used to buy dial tone service from one provider, long distance service from another provider, PBX service (a private telephone ne...
Phone systems have been an essential part of business communications almost since the invention of the telephone. When traditional analog PBX systems were replaced by VoIP solutions in the mid-1990s, businesses...
Thought Leadership piece with Paul Boyer, Managing Partner, Ancero When we get a call from a small business about an aging, premises-based phone system, we can usually predict how that conversation will go. Alt...
This week, Ancero is showcasing our Utility VoIP cloud communications solutions at the 104th annual New Jersey League of Municipalities (NJLM) Conference at the Atlantic City Convention Center. This is the nati...
Business continuity planning has become a bigger priority for smaller companies that increasingly recognize the high cost of unplanned downtime. We’ve all seen grim statistics about the high percentage of small...
There was a time when the only way for customers to have questions answered was to make a phone call. Beginning with the receptionist, customers would be passed from person to person, repeat the same informatio...
The phone system in Upper Township, New Jersey used to be a bit of a sore subject. Static, interference and dropped calls were common with internal calling between departments and township buildings, as well as...
We’ve added Voice to Text transcription to our Utility VoIP service! Reading messages instead of listening saves time and avoids noisy distraction. With at-a-glance convenience you can efficiently hone in...