PTI Health provides mobile laboratory and medical supply delivery services for home-bound and nursing home patients throughout the Mid-Atlantic region. Rather than forcing patients and caregivers to leave the h...
“I don’t need a contact center. My business is too small, and I don’t have my own agents.” “Customer service drags down productivity and costs me revenue. I’m better off spending as little as possible.” These s...
When a customer calls your organization, they don’t always need to speak with a human. In many cases, a self-service option that allows customers to quickly find accurate, current information is far more conven...