Privacy Notice

Effective Date:  January 1, 2020

This privacy notice discloses the privacy practices for Ancero, LLC and our website; https://ancero.com.  This privacy notice applies to information collected by this website and by engineers in the routine delivery of service, except where stated otherwise.

Information Collection

We are the sole owners of the information collected on this web site. We only have access to information that you voluntarily give us via email or other direct contact with you. We will not sell or rent this information to anyone.

We will use your information to respond to you, regarding the reason you contacted us, or to provide IT services. We will not share your information with any third party outside of our organization.

We may contact you via email or phone in the future to tell you about specials, new products or services, maintenance notifications or changes to this privacy policy.

Control Over Your Information 

You may opt out of any future contact from us at any time. You can do the following at any time by contacting us via the email address or phone number provided on our website:

  • See what data we have about you, if any.
  • Change/correct any data we have about you.
  • Have us delete any data we have about you.
  • Express any concern you have about our use of your data

Sharing of Your Information

We do not share personal information with any of our business partners.  Your use of this web site, or any of the services provided by Ancero, is not linked to any personal information that can identify any individual person.

Security Practices

We take precautions to protect your information. When you submit sensitive information via the website, or through interaction with engineering service delivery personnel, your information is protected both online and offline.

Wherever we collect sensitive information (such as support request data or credit card payment information), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your browser or looking for “https” at the beginning of the address of the web page.

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job are granted access to personally identifiable information. The computers/servers on which we store personally identifiable information are kept in a secure environment.

Cookies 

We use cookies on this site. A cookie is a piece of data stored on a site visitor’s hard drive to help us improve your access to our site and identify repeat visitors to our site. Cookies can also enable us to track and target the interests of our users to enhance their experience on our site. Usage of a cookie is in no way linked to any personally identifiable information on our site.

Links 

This web site contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.

Surveys & Contests

From time-to-time our site may request information via surveys or contests. Participation in these surveys or contests is completely voluntary and you may choose whether to participate and therefore disclose this information. Information requested may include contact information and demographic information.

If at any time you feel that we are not abiding by this privacy policy, you should contact us immediately via telephone at 856-210-5800 or via email at info@ancero.com