Proactive monitoring to detect and prevent issues with 24x7x365 live support from our Network Operations Center. Whether you need remote or onsite support, we are here for you.

SUPPORT

support

Congratulations to the New Jersey State League of Municipalities on another successful Conference!

Ancero had another wonderful conference at the NJLM and was proud to meet many of our state and local officials and public service members. Thank you to everyone who stopped by our booth to say hello and learn about our Utility VoIP cloud hosted phone solution. As always our consultations and Utility VoIP quotes are FREE and don’t forget about the special Utility VoIP 15% discount for NJLM attendees – see below! Ancero is a full service communications and IT solutions provider. We’ve been in the industry since 1999. Our headquarters with our 24×7 Network Operations Center is located in Mount Laurel, NJ. We recently opened a second location at 1616 Pacific Ave, Atlantic City, NJ. Ancero is proud to serve our New Jersey communities, their elected officials, law enforcement and public service members.

 

Utility VoIP’s platform provides organizations feature-rich services like cloud Hosted PBX, VoIP, and SIP Trunking. With no upfront capital outlay and centralized hosting in redundant data centers, it is the answer to revitalizing your old communication system and improving community relations. It’s the cost savings, new features, and business continuity you need from modern technology.

  • Connect multiple locations and remote users on one system – improves the ability to transfer and route calls to the right department
  • One convenient monthly fee reduces operating expenses
  • Eliminates the burden of an aging system dependent on costly maintenance and upgrades
  • Instant, cloud delivery of new features and functionality
  • Industry leading hardware for exceptionally clear communications
  • Onsite system training for your entire organization
  • 24×7 Support from Ancero’s NJ Network Operations Center
  • Extend the features and benefits of the VoIP system to mobile devices with the Utility VoIP Mobile App
  • New Voice to Text feature transcribes voicemails to text and sends them to you via email, SMS or the Utility VoIP Mobile App.

Utility VoIP incorporates Unified Communications capability; the seamless integration of voice, presence, chat, data, applications, and other technologies that will dramatically improve your communication processes and productivity. Our UC Client, Mobile Application, IVR and Contact Center will take your communications solutions to the next level and still keep you under budget!

How did one municipality make the switch to VoIP? Read our Case Study for The Borough of Haddon Heights.

>Ask us how Utility VoIP can assist municipalities with shared services

Helpful downloads: Utility VoIP Brochure & The full list of Utility VoIP Features

The Ancero Difference

We monitor your system 24/7 for consistent quality of service. Ancero’s on-boarding process ensures that goals are met with thorough planning, zero downtime, expert implementation and ongoing support. Onsite training for your staff is included so they can seamlessly transition to the new system. We source hardware from industry leading technology vendors to ensure clear communications, quality, and reliability.

At our Utility VoIP Training Center you can demo a large selection of IP conference phones, cordless phones, video phones, basic voip phones & headsets. This is your opportunity to try them out, make calls, learn all the features, and explore all the different models to assist in your choice. We have a wide array from the industry leading manufacturers. Call for your free Demo experience: 856-210-5800 ask for our Utility VoIP Product Manager Mr. Dana Keane. What VoIP phone is right for you? Besides a hands on demo, visit our Resource Library to download brochures for the latest Polycom & Yealink phones – our two top selling brands!

Special NJLM Discount

We’d like to extend a special offer for NJLM Attendees on new Utility VoIP services. New customers will receive a 15% discount off of the monthly recurring charge on their Ancero Utility VoIP monthly invoice PLUS a free, ultra-elegant Yealink T48S IP phone (pictured).

*Minimum 5 seat and offer valid only to NJLM attendees. Offer expires July 1, 2019.

THE FOUNDATIONS OF OUR SERVICE AND SOLUTIONS

  • SUPPORT

    Proactive monitoring to detect and prevent issues with 24x7x365 live support from our Network Operations Center.

  • CARE

    Our client care team exclusively tends to our client’s needs, consulting them about their services and making sure they are completly satisfied.

  • EXPERTISE

    Years of industry knowledge combine to deliver technology expertise and skilled implementation.

  • PARTNER

    A trusted IT partner to provide strategic solutions that ensure operational excellence and technology planning for the future.

Our team needed to migrate servers from a 100% hosted solution to a 100% company-owned solution. This was no small task and no small investment for our healthcare technology company whose business workflow automation and data management software requires impeccable reliability and security within a reasonable budget. The process of working through the specification, quoting, payment, delivery and installation has been nothing but top-notch. The ultimate design and installation of the project was so successful that we use it to showcase our capabilities to the toughest clients, with outstanding success.”

Healthcare Technology Company

I have been partnering with Ancero for almost 10 years. Ancero played a major role when we relocated our New Jersey headquarters. Without their expertise and dedication to excellence this transition could not have been as seamless as it was. They have been responsive to our needs even when we provide no notice. I have enjoyed working with Ancero and look forward to a continued relationship.”

Nonprofit Organization

Ancero has always been there for us at our time of need. We have been able to call on them with short notice and they are always responsive to our issues. They understand we have a business to run and the lifeblood of that business is the technology they support. Ancero is by far in a class above most other vendors I work with supporting our infrastructure. They have created an environment not just geared towards customer service, but customer satisfaction. I have enjoyed working with Ancero and look forward to growing our businesses as partners for many years to come.”

Leasing Company

Your entire team has been extremely professional in handling all of our IT problems. Your quick response and effective resolutions to our IT issues have been crucial for our healthcare facility. We are also provided with peace of mind knowing that you are monitoring and backing up our data on a continual basis.”

Healthcare Treatment Facilities

Your entire team has been extremely professional in handling all of our IT problems. Your quick response and effective resolutions to our IT issues have been crucial for our healthcare facility. We are also provided with peace of mind knowing that you are monitoring and backing up our data on a continual basis.”

IT MANAGER HEALTHCARE TREATMENT FACILITIES

We chose Ancero Utility VoIP because we know that Ancero would see to our needs and ensure that our new phone system was state of the art, reliable and easy to use. We also knew that we would have dedicated support, training and monitoring. The transition was seamless for our users which is exactly what we wanted. To us it was a huge win if we were able to find a system that would allow our offices to be connected and have that connectivity be transparent to our clients.”

Healthcare Market Research Firm

The technological advantages of our new Utility VoIP system have provided for seamless and efficient interdepartmental communication as well as increased the quality of calls between the borough and external callers. Also, the ability to have voicemails transferred to the councilmembers’ and patrolmen’s mailboxes has been a wonderful addition.”

Municipality