Proactive monitoring to detect and prevent issues with 24x7x365 live support from our Network Operations Center. Whether you need remote or onsite support, we are here for you.

SUPPORT

support

We’ll see you in November! Ancero will return to our same Booth #2230 at the 2018 New Jersey League of Municipalities Conference!

Ancero is a full service communications and IT solutions provider. We’ve been in the industry since 1999. Our headquarters with our 24x7x365 Network
Operations Center is located in Mount Laurel, NJ. We recently opened a second location at 1616 Pacific Ave, Atlantic City, NJ. Ancero is proud to serve our New Jersey communities, their elected officials, law enforcement and public service members. As always our consultations are free and don’t forget about the special Utility VoIP discount for NJLM attendees – see below!

 

 

Our Signature cloud phone system is easy to use, increases productivity and eliminates the burden of an aging system dependent on costly maintenance and upgrades.

  • Reduce operating expenses with one convenient monthly fee all inclusive of the latest VoIP features
  • Connect multiple locations and remote users all on one system with seamless communications
  • Secure, data gathering capabilities with detailed reporting features
  • Flexible and scalable to continually modernize your technology with no upfront capital expense or costly maintenance.
  • Extend the features and benefits of the VoIP system to mobile devices with the Utility VoIP mobile app

How did one municipality make the switch to VoIP? Read our Case Study for The Borough of Haddon Heights.

Why use Utility VoIP? Watch our video

Helpful downloads: Utility VoIP Brochure & The full list of Utility VoIP Features

Announcing Voice to Text for Utility VoIP!

Voice to Text offers a practical, streamlined way to keep up with messages that need your attention. It does this by using artificial intelligence to automatically transcribe your voicemails.

With Voice to Text transcription, you can nix the voicemail menus and get straight the to priority messages. Reading messages instead of listening saves time and avoids noisy distraction if you are in a meeting. With at-a-glance convience you can efficiently hone in on specific transcribed messages to find exactly the information you need – from contact information, to payment details, to an address for your next meeting. You can receive your transcribed voice messages via email, SMS or in the Utility VoIP Mobile App (available for both iPhone and Android).

Reading resources – What is Voice to Text? & Voice to Text FAQs

Special NJLM Discount

We’d like to extend a special offer for NJLM Attendees on new Utility VoIP and new UVXP services. New customers will receive a 10% discount off of the monthly recurring charge on their Ancero Utility VoIP or Ancero UVXP monthly invoice PLUS a free Polycom SoundStation IP 5000 conference phone. *Minimum 5 seat and offer valid only to NJLM attendees. Offer expires July 1, 2018.

Get your hands on the phones!

Ancero provides a unique user experience at our Utility VoIP Demo Field & Training Center. With our large selection of conference phones, cordless phones, video phones, basic voip phones & headsets, you can try them out, make calls, learn all the features, and explore all the different models. We have a wide array from the industry leading manufacturers. Call for your free Demo experience: 856-210-5800 ask for our Utility VoIP Product Manager Mr. Dana Keane.

What VoIP phone is right for you? Besides a hands on demo, visit our Resource Library to download brochures for the latest Polycom & Yealink phones – our two top selling brands!

THE FOUNDATIONS OF OUR SERVICE AND SOLUTIONS

  • SUPPORT

    Proactive monitoring to detect and prevent issues with 24x7x365 live support from our Network Operations Center.

  • CARE

    Our client care team exclusively tends to our client’s needs, consulting them about their services and making sure they are completly satisfied.

  • EXPERTISE

    Years of industry knowledge combine to deliver technology expertise and skilled implementation.

  • PARTNER

    A trusted IT partner to provide strategic solutions that ensure operational excellence and technology planning for the future.

Our team needed to migrate servers from a 100% hosted solution to a 100% company-owned solution. This was no small task and no small investment for our healthcare technology company whose business workflow automation and data management software requires impeccable reliability and security within a reasonable budget. The process of working through the specification, quoting, payment, delivery and installation has been nothing but top-notch. The ultimate design and installation of the project was so successful that we use it to showcase our capabilities to the toughest clients, with outstanding success.”

Healthcare Technology Company

I have been partnering with Ancero for almost 10 years. Ancero played a major role when we relocated our New Jersey headquarters. Without their expertise and dedication to excellence this transition could not have been as seamless as it was. They have been responsive to our needs even when we provide no notice. I have enjoyed working with Ancero and look forward to a continued relationship.”

Nonprofit Organization

Ancero has always been there for us at our time of need. We have been able to call on them with short notice and they are always responsive to our issues. They understand we have a business to run and the lifeblood of that business is the technology they support. Ancero is by far in a class above most other vendors I work with supporting our infrastructure. They have created an environment not just geared towards customer service, but customer satisfaction. I have enjoyed working with Ancero and look forward to growing our businesses as partners for many years to come.”

Leasing Company

Your entire team has been extremely professional in handling all of our IT problems. Your quick response and effective resolutions to our IT issues have been crucial for our healthcare facility. We are also provided with peace of mind knowing that you are monitoring and backing up our data on a continual basis.”

Healthcare Treatment Facilities

Your entire team has been extremely professional in handling all of our IT problems. Your quick response and effective resolutions to our IT issues have been crucial for our healthcare facility. We are also provided with peace of mind knowing that you are monitoring and backing up our data on a continual basis.”

IT MANAGER HEALTHCARE TREATMENT FACILITIES

We chose Ancero Utility VoIP because we know that Ancero would see to our needs and ensure that our new phone system was state of the art, reliable and easy to use. We also knew that we would have dedicated support, training and monitoring. The transition was seamless for our users which is exactly what we wanted. To us it was a huge win if we were able to find a system that would allow our offices to be connected and have that connectivity be transparent to our clients.”

Healthcare Market Research Firm

The technological advantages of our new Utility VoIP system have provided for seamless and efficient interdepartmental communication as well as increased the quality of calls between the borough and external callers. Also, the ability to have voicemails transferred to the councilmembers’ and patrolmen’s mailboxes has been a wonderful addition.”

Municipality