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Cloud News & Events

Ancero Celebrates 20th Anniversary with Launch of Services to Bring Small and Medium Businesses into the Cloud

MOUNT LAUREL, N.J. (August 20, 2019) – Ancero, LLC, an IT company in Mount Laurel, is marking its 20th year of changing the technology landscape for small and medium businesses by introducing new cloud computin...

digital transformation
Cloud

What Digital Transformation Is and What It Is Not

Digital transformation is one of those buzzwords you hear at conferences or read about in industry publications. Companies and executives try to impress their colleagues or outdo their competitors by touting di...

Man with blindfold stands on edge of cliff
Data Protection Security

Top 3 Data Security Vulnerabilities and What to Do About Them

In 2018, data breaches cost U.S. organizations more than $654 billion, according to data from ForgeRock. More than 2.8 billion consumer data records were exposed in 342 breaches, with healthcare, financial serv...

Whiteboard with words business continuity plan
Data Protection Utility VoIP

Why Voice Must Be Part of the Business Continuity Conversation

Business continuity planning has become a bigger priority for smaller companies that increasingly recognize the high cost of unplanned downtime. We’ve all seen grim statistics about the high percentage of small...

contact center
Cloud Contact Center Utility VoIP

Contact Center is a “Must Have” for Small Businesses

There was a time when the only way for customers to have questions answered was to make a phone call. Beginning with the receptionist, customers would be passed from person to person, repeat the same informatio...

Man's hand stops dominoes from falling
Managed Services

Eliminate the Stop Gap Cycle With Proactive IT Management

Business IT is undergoing a transformation. Not only is technology evolving within business, technology is helping the business itself evolve. This technological infiltration into every aspect of business has n...

networking
Cloud Success Stories Utility VoIP

Ancero Helps Upper Township Improve Call Quality and Reliability with Cloud-Based Communications

The phone system in Upper Township, New Jersey used to be a bit of a sore subject. Static, interference and dropped calls were common with internal calling between departments and township buildings, as well as...

customer service
Cloud Contact Center Utility VoIP

IVR, The Missing Link for Improved Customer Service

When a customer calls your organization, they don’t always need to speak with a human. In many cases, a self-service option that allows customers to quickly find accurate, current information is far more conven...

office_365_flexi
Cloud Managed Services Security

End of Support Has Arrived for Windows 7 and Server 2008. Are You Prepared?

The date has arrived. January 14, 2020, Microsoft officially pulled the plug on standard support for one of its most popular operating systems ever. Windows 7 has enjoyed a great run. Since becoming publicly av...

man holding cell phone while working on laptop
Utility VoIP

5 Reasons Why a Cloud VoIP Phone System Makes Good Business Sense

Many organizations are using phone systems that are at least 10 years old. Some have hit the 20-year mark. That’s because the phone system is one of those “if it ain’t broke don’t fix it” tools that tends to be...

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