If life moves fast, technology moves even faster. This is a big reason why more companies are shifting to the cloud and managed IT services. Instead of trying to keep up with new tools and capabilities, partner with a reliable, trustworthy cloud and managed IT provider like Ancero and let us evaluate and implement new solutions.
As part of our ongoing efforts to improve the quality and scope of services available to our clients, Ancero is excited to announce major upgrades in the areas of remote monitoring and management (RMM), antivirus, and password management.
Randy Benson, Director of Engineering for Ancero, spearheaded these changes. Randy sits on Webroot’s MSP (managed service provider) Partner Advisory Board with only about a dozen representatives from other companies across the country.
When new plans and solutions are discussed, the board offers feedback based on the needs and challenges of their customers, and Randy’s contributions have a direct impact on the services we provide. We at Ancero are proud of Randy’s reputation in the industry and grateful for all his hard work!
With many organizations navigating long-term and potentially permanent remote working arrangements, offering the best solutions in these three critical areas is important to the success of our customers. Let’s discuss each of the new solutions in more detail.
Replacing our current remote monitoring system with the Datto RMM platform allows us to significantly upgrade monitoring and remote access functionality and provide enhanced support for non-Windows operating systems such as MacOS and Linux.
Datto RMM is a cloud-based solution that allows us to remotely monitor, manage, and support every customer endpoint with greater efficiency in terms of overhead, service delivery, and operations. With no hardware to manage, our team can focus on maintaining data security and uptime.
Webroot Antivirus Software
The new RMM platform includes an upgrade from our current AV Defender Antivirus solution to Webroot. Designed specifically for the small to midsize business community we serve, Webroot is a superior, cloud-based data security product that provides more advanced threat protection and real-time malware shields for your devices. Webroot is also completely integrated with the new Datto monitoring platform and fully managed from the back end, just as Ancero’s antivirus solution has always been.
Webroot can scan devices in 20 seconds – about 60 times faster than competitors’ antivirus products. That means Webroot doesn’t keep you from getting work done. All malware definitions are stored in the cloud, not on your devices, which means Webroot won’t slow down your device or eat up storage capacity.
Ancero Password Manager Powered by MyGlue
There’s a reason why the five most used passwords are:
Most people have terrible password management practices. From a hacker’s perspective, who needs advanced hacking tools when it’s so easy to guess user passwords? This explains why nearly two-thirds of data breaches involve weak, default, or stolen passwords.
Even if you’re diligent about password management, all it takes is one careless user to compromise your entire network. At the same time, coming up with unique passwords for each account and updating them on a regular basis is not the best use of an employee’s time.
With Ancero Password Manager Powered by MyGlue, users don’t have to choose between password security and ease of use. Passwords can be created, stored, and managed in a secure app, which allows you to access your passwords from anywhere on any device. Password Manager is also enabled with multi-factor authentication and single sign-on for maximum data security.
What Ancero Customers Need to Know Moving Forward
The transition process to the new monitoring and Webroot platforms was seamless from the customer’s perspective. Monitoring and antivirus protection remained in place throughout the changeover. No device was left unmonitored or unprotected at any time.
Ancero customers have already seen new Ancero RMM and Webroot icons in the system tray beside the clock on Windows servers and workstations. Customers don’t have to take any action. They should feel 100 percent confident that the new platforms are in place and functioning correctly.
As a cloud and managed IT provider, we strongly encourage customers to implement the Ancero Password Manager Powered by MyGlue if a password management tool is not being used or an existing tool seems cumbersome. Contact us to schedule a demo and have this security solution deployed quickly and affordably.
If you’re not an Ancero customer and would like to learn how our cloud and managed IT services allow you to work securely and productively from any location, contact us today to schedule a consultation.