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Why Do We Call Utility VoIP a Cloud Phone System?

When you hear the terms – Hosted PBX or Cloud VoIP – it simply means that there is no physical system that needs to be installed (or confined) at your location. The entire phone system is available over your network via the internet (i.e. the Cloud), which enables mobility features so that no matter where an employee is, if they have internet connectivity they can be reached via the office network. It’s a cloud based, virtual telephone system, completely flexible to your needs.

But VoIP is so much more than an Internet phone system. Without any hardware installed in your business – except of course for the desk phones – you still have all the features and benefits of a traditional phone system, plus many more. Call queues, call transfers, auto attendants, voicemail to email, conference bridge, administrative portal, unified communications, mobility and coming soon a new app!

A cloud hosted VoIP phone system (or Hosted PBX) is an ideal solution for businesses with a mobile workforce and/or multiple locations. The VoIP system creates the ability for dispersed employees to work under a single umbrella, reducing resources on your company, improving productivity and reducing telecom expenses.

Move to a modern phone system and keep pace with the way business is conducted today. Want to learn more? Watch our video ‘Why Use Ancero for VoIP’ and then call us at 855-200-VOIP!

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Our team needed to migrate servers from a 100% hosted solution to a 100% company-owned solution. This was no small task and no small investment for our healthcare technology company whose business workflow automation and data management software requires impeccable reliability and security within a reasonable budget. The process of working through the specification, quoting, payment, delivery and installation has been nothing but top-notch. The ultimate design and installation of the project was so successful that we use it to showcase our capabilities to the toughest clients, with outstanding success.”

Healthcare Technology Company

I have been partnering with Ancero for almost 10 years. Ancero played a major role when we relocated our New Jersey headquarters. Without their expertise and dedication to excellence this transition could not have been as seamless as it was. They have been responsive to our needs even when we provide no notice. I have enjoyed working with Ancero and look forward to a continued relationship.”

Nonprofit Organization

Ancero has always been there for us at our time of need. We have been able to call on them with short notice and they are always responsive to our issues. They understand we have a business to run and the lifeblood of that business is the technology they support. Ancero is by far in a class above most other vendors I work with supporting our infrastructure. They have created an environment not just geared towards customer service, but customer satisfaction. I have enjoyed working with Ancero and look forward to growing our businesses as partners for many years to come.”

Leasing Company

Your entire team has been extremely professional in handling all of our IT problems. Your quick response and effective resolutions to our IT issues have been crucial for our healthcare facility. We are also provided with peace of mind knowing that you are monitoring and backing up our data on a continual basis.”

Healthcare Treatment Facilities

Your entire team has been extremely professional in handling all of our IT problems. Your quick response and effective resolutions to our IT issues have been crucial for our healthcare facility. We are also provided with peace of mind knowing that you are monitoring and backing up our data on a continual basis.”

IT MANAGER HEALTHCARE TREATMENT FACILITIES

We chose Ancero Utility VoIP because we know that Ancero would see to our needs and ensure that our new phone system was state of the art, reliable and easy to use. We also knew that we would have dedicated support, training and monitoring. The transition was seamless for our users which is exactly what we wanted. To us it was a huge win if we were able to find a system that would allow our offices to be connected and have that connectivity be transparent to our clients.”

Healthcare Market Research Firm

The technological advantages of our new Utility VoIP system have provided for seamless and efficient interdepartmental communication as well as increased the quality of calls between the borough and external callers. Also, the ability to have voicemails transferred to the councilmembers’ and patrolmen’s mailboxes has been a wonderful addition.”

Municipality