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As the pace of business increases, you may find yourself struggling to keep up with both the demand from customers and the changing nature of technology. Unified Communications is a tool to help increase productivity but a stumbling block can be the complex language that is used in the industry. It’s easy to find yourself drowning in a sea of jargon. To help you better understand UC and the benefits to your business, Ancero has put together a Glossary of Unified Communications Terms.

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