Proactive monitoring to detect and prevent issues with 24x7x365 live support from our Network Operations Center. Whether you need remote or onsite support, we are here for you.

SUPPORT

support

Congratulations to the New Jersey League of Municipalities on another fantastic Conference! We had a great time meeting League members and fellow exhibitors. Thank you to everyone who visited us at Booth 2230. Did you pickup one of our mini tape measures or blue haired squeeze balls? They are the best! #2230 seems to be lucky for us so we’ll be back for the 2018 NJLM at the same spot. Until then please remember Ancero for your phone system, backup solutions and data protection needs. As always our consultations are free and don’t forget about the special Utility VoIP discount for NJLM attendees – see below!

Ancero is a full service communications and IT solutions provider. We’ve been in the industry since 1999. Our headquarters with our 24x7x365 Network Operations Center is located in Mount Laurel, NJ. We recently opened a second location at 1616 Pacific Ave, Atlantic City, NJ. Ancero is proud to serve our New Jersey communities, their elected officials, law enforcement and public service members.

 

 

 

Our Signature cloud phone system is easy to use, increases productivity and eliminates the burden of an aging system dependent on costly maintenance and upgrades.

  • Reduce operating expenses with one convenient monthly fee all inclusive of the latest VoIP features
  • Connect multiple locations and remote users all on one system with seamless communications
  • Secure, data gathering capabilities with detailed reporting features
  • Flexible and scalable to continually modernize your technology with no upfront capital expense or costly maintenance.

How did one municipality make the switch to VoIP? Read our Case Study for The Borough of Haddon Heights.

Why use Utility VoIP? Watch our video

Helpful downloads: Utility VoIP Brochure & The full list of Utility VoIP Features

At the NJLM conference we unveiled our new UVXP solution. Do you have more sophisticated communication needs? The UVXP solution is an expanded communications suite that will satisfy larger organizations with call distribution needs and a unified communications platform.

  • Scalable from medium to large organizations
  • Unified Communications provides productivity tools such as instant messaging (chat), SMS (phone texting), Email, fax, presence information, and video conferencing
  • Multi-site billing functionality
  • Call center with advanced reporting capabilities
  • Business Continuity

Both Utility VoIP and UVXP solutions include 24x7x365 support from our Network Operations Center located at Ancero Headquarters in Mount Laurel and onsite training for the whole organization.

Download the UVXP brochure

 

Special NJLM Discount

We’d like to extend a special offer for NJLM Attendees on new Utility VoIP and new UVXP services. New customers will receive a 10% discount off of the monthly recurring charge on their Ancero Utility VoIP or Ancero UVXP monthly invoice PLUS a free Polycom SoundStation IP 5000 conference phone. *Minimum 5 seat and offer valid only to NJLM attendees. Offer expires July 1, 2018.

Get your hands on the phones!

Ancero provides a unique user experience at our Utility VoIP Demo Field & Training Center. With our large selection of conference phones, cordless phones, video phones, basic voip phones & headsets, you can try them out, make calls, learn all the features, and explore all the different models. We have a wide array from the industry leading manufacturers. Call for your free Demo experience: 856-210-5800 ask for our Utility VoIP Product Manager Mr. Dana Keane.

What VoIP phone is right for you? Besides a hands on demo, visit our Resource Library to download brochures for the latest Polycom & Yealink phones – our two top selling brands!

Raffle Winner!

Congratulations to our raffle winner:

Borough of Glassboro Mayor

The Honorable Leo McCabe

THE FOUNDATIONS OF OUR SERVICE AND SOLUTIONS

  • SUPPORT

    Proactive monitoring to detect and prevent issues with 24x7x365 live support from our Network Operations Center.

  • CARE

    Our client care team exclusively tends to our client’s needs, consulting them about their services and making sure they are completly satisfied.

  • EXPERTISE

    Years of industry knowledge combine to deliver technology expertise and skilled implementation.

  • PARTNER

    A trusted IT partner to provide strategic solutions that ensure operational excellence and technology planning for the future.

Our team needed to migrate servers from a 100% hosted solution to a 100% company-owned solution. This was no small task and no small investment for our healthcare technology company whose business workflow automation and data management software requires impeccable reliability and security within a reasonable budget. The process of working through the specification, quoting, payment, delivery and installation has been nothing but top-notch. The ultimate design and installation of the project was so successful that we use it to showcase our capabilities to the toughest clients, with outstanding success.”

Healthcare Technology Company

I have been partnering with Ancero for almost 10 years. Ancero played a major role when we relocated our New Jersey headquarters. Without their expertise and dedication to excellence this transition could not have been as seamless as it was. They have been responsive to our needs even when we provide no notice. I have enjoyed working with Ancero and look forward to a continued relationship.”

Nonprofit Organization

Ancero has always been there for us at our time of need. We have been able to call on them with short notice and they are always responsive to our issues. They understand we have a business to run and the lifeblood of that business is the technology they support. Ancero is by far in a class above most other vendors I work with supporting our infrastructure. They have created an environment not just geared towards customer service, but customer satisfaction. I have enjoyed working with Ancero and look forward to growing our businesses as partners for many years to come.”

Leasing Company

Your entire team has been extremely professional in handling all of our IT problems. Your quick response and effective resolutions to our IT issues have been crucial for our healthcare facility. We are also provided with peace of mind knowing that you are monitoring and backing up our data on a continual basis.”

Healthcare Treatment Facilities

Your entire team has been extremely professional in handling all of our IT problems. Your quick response and effective resolutions to our IT issues have been crucial for our healthcare facility. We are also provided with peace of mind knowing that you are monitoring and backing up our data on a continual basis.”

IT MANAGER HEALTHCARE TREATMENT FACILITIES

We chose Ancero Utility VoIP because we know that Ancero would see to our needs and ensure that our new phone system was state of the art, reliable and easy to use. We also knew that we would have dedicated support, training and monitoring. The transition was seamless for our users which is exactly what we wanted. To us it was a huge win if we were able to find a system that would allow our offices to be connected and have that connectivity be transparent to our clients.”

Healthcare Market Research Firm

The technological advantages of our new Utility VoIP system have provided for seamless and efficient interdepartmental communication as well as increased the quality of calls between the borough and external callers. Also, the ability to have voicemails transferred to the councilmembers’ and patrolmen’s mailboxes has been a wonderful addition.”

Municipality