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Business IT Switches from Supportive to Proactive

Business IT is undergoing a transformation. Not only is technology evolving within business, technology is helping business itself evolve. This technological infiltration into every aspect of business has naturally created an evolution of the IT department. The traditional IT team can no longer remain an isolated entity that manages legacy systems. An evolved IT department grows closer to the business and truly supports it in their effort to become more agile and responsive, to differentiate their products and services, and to become easier to do business with. IT now contributes to the overall results of the company. There is a clear shift from IT playing a primarily supportive role to a more proactive style, delivering IT services in a more innovative, collaborative way.

But for many small to medium sized organizations staffing an entire IT department isn’t within the budget. It is most likely the case that an existing IT manager assumes responsibility for successfully pro-curing and integrating new technologies into an existing IT infrastructure. IT departments of all sizes are faced with heightened performance expectations along with shrinking budgets. The typical result is an impossible agenda of priorities to manage and the inability for IT to keep pace with technology change.  The continual demand for newer, modern technologies like VoIP, Unified Communications, Security and Cloud computing becomes daunting and time consuming for the lone IT manager. So how do they have time to both manage an existing infrastructure while developing strategy to implement newer technology?

To make that possible, organizations will need to outsource many of the day-to-day tasks that currently prevent IT managers from operating more strategically so they aren’t always getting lost in the tactical weeds. This is where Ancero expertise can help. We know how critical business services are to your daily operations. This is why we spend so much time aligning our technology to support your initiatives. The IT Manager must be sure their systems are reliable and flexible enough to handle increasing demand and technological advances. By using Ancero Managed Services we can prevent many network failures from ever happening. Combining regular and comprehensive preventative maintenance and robust real-time monitoring of your critical network and desktop devices, we ensure the reliability and stability of your IT assets. Building a program that relies on 24x7x365 network monitoring coupled with an aggressive preventative maintenance component ensures optimum uptime for your business. Ancero Managed Services offers different levels of service to deliver the support you need at the price you want.

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Our team needed to migrate servers from a 100% hosted solution to a 100% company-owned solution. This was no small task and no small investment for our healthcare technology company whose business workflow automation and data management software requires impeccable reliability and security within a reasonable budget. The process of working through the specification, quoting, payment, delivery and installation has been nothing but top-notch. The ultimate design and installation of the project was so successful that we use it to showcase our capabilities to the toughest clients, with outstanding success.”

Healthcare Technology Company

I have been partnering with Ancero for almost 10 years. Ancero played a major role when we relocated our New Jersey headquarters. Without their expertise and dedication to excellence this transition could not have been as seamless as it was. They have been responsive to our needs even when we provide no notice. I have enjoyed working with Ancero and look forward to a continued relationship.”

Nonprofit Organization

Ancero has always been there for us at our time of need. We have been able to call on them with short notice and they are always responsive to our issues. They understand we have a business to run and the lifeblood of that business is the technology they support. Ancero is by far in a class above most other vendors I work with supporting our infrastructure. They have created an environment not just geared towards customer service, but customer satisfaction. I have enjoyed working with Ancero and look forward to growing our businesses as partners for many years to come.”

Leasing Company

Your entire team has been extremely professional in handling all of our IT problems. Your quick response and effective resolutions to our IT issues have been crucial for our healthcare facility. We are also provided with peace of mind knowing that you are monitoring and backing up our data on a continual basis.”

Healthcare Treatment Facilities

Your entire team has been extremely professional in handling all of our IT problems. Your quick response and effective resolutions to our IT issues have been crucial for our healthcare facility. We are also provided with peace of mind knowing that you are monitoring and backing up our data on a continual basis.”

IT MANAGER HEALTHCARE TREATMENT FACILITIES

We chose Ancero Utility VoIP because we know that Ancero would see to our needs and ensure that our new phone system was state of the art, reliable and easy to use. We also knew that we would have dedicated support, training and monitoring. The transition was seamless for our users which is exactly what we wanted. To us it was a huge win if we were able to find a system that would allow our offices to be connected and have that connectivity be transparent to our clients.”

Healthcare Market Research Firm

The technological advantages of our new Utility VoIP system have provided for seamless and efficient interdepartmental communication as well as increased the quality of calls between the borough and external callers. Also, the ability to have voicemails transferred to the councilmembers’ and patrolmen’s mailboxes has been a wonderful addition.”

Municipality