Blog

February 07 2017

Don’t just upgrade – Transform your communications

Posted by Shandi

Digital transformation is the use of technology to create better customer experiences, improve service, and increase the effectiveness of business operations. No single technology helps meets these goals more than your phone system. But more often than not, it’s the last item on the digital investment list. So how do you seamlessly transfer an old system to a cloud based, fully digital solution?

Utility VoIP is the modern version of the traditional telephone closet. The new hosted, or “cloud,” model puts the brains of your phone closet into professionally maintained data centers, helping businesses to transform their communications and improve productivity—without the need to purchase expensive, complex, depreciating phone system software and hardware. Ancero monitors your system 24×7, ensuring consistent quality of service for every call. Utility VoIP phone services are accessible through a high quality broadband connection and are typically more cost effective and scalable than traditional alternatives. With your Utility VoIP cloud phone system, you and your team can utilize the digital mobility benefits of your company’s communication solution to ensure availability and productivity when working remotely:

• Voicemails are transcribed to text and sent to the users email
• Extension dialing to co-workers improves collaboration
• Remote call routing allows you to work anywhere
• Maintain privacy and return calls from a mobile device which will appear as the office phone extension to customers

Your cloud phone system is also disaster ready. With traditional telecom, when your system goes down you will no longer receive calls. Utility VoIP eliminates that issue by putting your PBX in the cloud. And by “Call Forwarding” your published numbers to assigned numbers in the cloud, we can emulate your existing Auto Attendant allowing you to run seamlessly in the event of a calamity. You’ll carry on business as normal with minimal disruption and downtime.

We carefully listen to your needs and create a solution customized for you from the ground up. Our process starts with a readiness check, grooming of the network to support VoIP and carrier upgrades for optimal bandwidth. We even include onsite training for your staff so they can seamlessly transition to the new system. We take the time to set up your VoIP the right way with zero downtime so you can get back to business.

Why do we say ‘Engineered to be better’? Because that’s who we are – engineers. We have more than 20 years experience in the IT industry. Our 24x7x365 Network Operations Center is staffed with highly trained, certified engineers who provide unbeatable support. We don’t just sell VoIP technology, we engineer it. You will finally have a state-of-the-art phone system that is flexible, scalable, and customized to your needs. With cost efficiencies that will save you on hardware, software and even energy consumption. Ready to transform your communications? Call 855.200.VOIP to setup your free evaluation and receive a customized quote detailing the benefits of utilizing our innovative products and services.