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An Aging Phone System Could Be Putting Your Business on Hold

An old phone system hampers productivity and frustrates customers.  For small and midsize businesses, modern technology can make the difference in driving your company ahead. Cloud based Voice over Internet Protocol (VoIP) is a new breed of phone system that eliminates complex, expensive PBX hardware and software.

Here are five reasons your old phone system needs to go:

  1. Your customers get frustrated and will take their business elsewhere if outdated technology hinders customer expectations. The modern functionality of VoIP boosts productivity and improves customer satisfaction.
  2. Mobility. You can’t take that desk phone with you and you may not want to give out your cell phone number. With VoIP’s Find Me/Follow Me feature and call forwarding you can be on the go and never miss a call.
  3. Your legacy phone system is sucking up dollars. VoIP can reduce your current monthly spend by an average of 30%. Reducing operating expenses and freeing up dollars to invest in other initiatives.
  4. Nothing makes you look more un-professional then dropped, missed and unreturned phone calls. The digital technology of VoIP improves reliability, speed and voice quality. With advanced calling features, you can attend to client’s needs quickly.
  5.  Moving? Growing? Don’t pay a fortune to move that old phone closet. Moving is the perfect time to upgrade to VoIP. Your new phone system will easily scale and evolve with your growth and business needs.

Old technology can give the appearance that you aren’t willing to invest in your business and when you don’t innovate it can degrade your customer’s confidence in you. Modern technology enhances your reliability, productivity and boosts your professional image. Upgrading to VoIP will improve your communications, increase productivity and change how you do business – a change your customers will appreciate!

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Healthcare Technology Company

I have been partnering with Ancero for almost 10 years. Ancero played a major role when we relocated our New Jersey headquarters. Without their expertise and dedication to excellence this transition could not have been as seamless as it was. They have been responsive to our needs even when we provide no notice. I have enjoyed working with Ancero and look forward to a continued relationship.”

Nonprofit Organization

Ancero has always been there for us at our time of need. We have been able to call on them with short notice and they are always responsive to our issues. They understand we have a business to run and the lifeblood of that business is the technology they support. Ancero is by far in a class above most other vendors I work with supporting our infrastructure. They have created an environment not just geared towards customer service, but customer satisfaction. I have enjoyed working with Ancero and look forward to growing our businesses as partners for many years to come.”

Leasing Company

Your entire team has been extremely professional in handling all of our IT problems. Your quick response and effective resolutions to our IT issues have been crucial for our healthcare facility. We are also provided with peace of mind knowing that you are monitoring and backing up our data on a continual basis.”

Healthcare Treatment Facilities

Your entire team has been extremely professional in handling all of our IT problems. Your quick response and effective resolutions to our IT issues have been crucial for our healthcare facility. We are also provided with peace of mind knowing that you are monitoring and backing up our data on a continual basis.”

IT MANAGER HEALTHCARE TREATMENT FACILITIES

We chose Ancero Utility VoIP because we know that Ancero would see to our needs and ensure that our new phone system was state of the art, reliable and easy to use. We also knew that we would have dedicated support, training and monitoring. The transition was seamless for our users which is exactly what we wanted. To us it was a huge win if we were able to find a system that would allow our offices to be connected and have that connectivity be transparent to our clients.”

Healthcare Market Research Firm

The technological advantages of our new Utility VoIP system have provided for seamless and efficient interdepartmental communication as well as increased the quality of calls between the borough and external callers. Also, the ability to have voicemails transferred to the councilmembers’ and patrolmen’s mailboxes has been a wonderful addition.”

Municipality